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Vacancy Management
 Let us help you with your temporary or long-term vacancy. The RM&PSI has a suite of products to assist you with your vacancies in claims management, risk management and patient safety, and quality management services. We will assist with the interviewing process and provide hiring support. While in this process, we can provide an expert interim staff member to move your program forward. Once you have selected your candidate, The RM&PSI can provide you with mentoring programs to bring your new employee up to speed quickly.
Claims Management
The RM&PSI can help establish your own claims department. We will support you in hiring and training staff, establishing policies and procedures, directing workflow, choosing counsel and assisting in the selection of a claims file system. Our expert staff understand what it takes to run a top-notch claims operation — let us bring this experience to your organization!
Interviewing and Hiring Support
The RM&PSI will provide support in the interviewing and evaluation process of candidates for risk management positions. This support consists of the use of an evaluation tool with risk management-related scenarios to assess critical thinking skills and risk management knowledge and decision making. The tool assesses attitude and beliefs as well as risk management skills and includes a one-hour phone interview with up to two candidates. This support will assist the leadership staff in determining the best candidate for the position. A formal timeline incorporating the respective steps in the hiring process and dates will be provided based on collaboration between The RM&PSI and the client. The requirements for successful hiring support are:
- provide current position description and performance appraisal criteria
- provide candidate resumes
- schedule interviews with candidates
- supply The RM&PSI with a verbal or written summary of the selection process
Outsourced Quality Management Services
Provided on a temporary or long-term staffing basis, this service is tailored to meet your facility’s needs. Functions include directing and/or developing a quality/performance improvement plan; enhancing the effectiveness and efficiency of processes related to care coordination and case management; assessing and critiquing your facility’s current quality program and tools to evaluate whether adequate measurements are being taken for your high-risk, high-volume, high-cost, problem-prone, high-profile areas to ensure a strong potential for satisfying requirements of customers, regulators and accrediting bodies; and much more. We believe that quality and risk are an integrated function of a strong patient safety program; therefore, our temporary staff may assist in leading your organization toward a collaborative and comprehensive patient safety and performance improvement program. The team of experts designated to support the on-site consultant includes individuals certified in risk and quality. The RM&PSI consultant may also assist the organization in candidate selection to fill open quality positions and provide coaching for selected quality staff.
Outsourced Risk Management Services
Provided on a temporary or long-term staffing basis, this service is tailored to meet your facility’s needs. Functions include:
- developing and directing proactive risk management program with on-site supervision and leadership
- assisting in managing the risk management program by placing staff on-site to achieve mutually agreed upon expectations
- providing access to a team of experts in enterprise risk management/patient safety to support all functions and processes
- providing long-term or temporary staff to meet an urgent issue, special assignment or staff absence
Once your new employee has been selected, The RM&PSI can provide a state-of-the-art mentoring program. The RM&PSI mentors are experts in the field of risk management, patient safety and departmental operations.
To view the complete brochure, click here. For more information, contact us at (888) 466-4272 or at rmpsi@rmpsi.com.
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