| Sample Topics
Managing the Obese Patient
Understand the risk management/patient safety/patient care considerations in the treatment of an obese patient. Presentation content will include the following eight areas: Communication/sensitivity, Environmental concerns, Equipment requirements, Clinical risks, Surgical risks, Risk of misdiagnosis, Treatment strategies including risk factors, and Discharge planning and follow up.
Credentialing
List the common key elements of effective credentialing, privileging, reappointment and peer review: Difference between credentialing and privileging; regulatory requirements for appointment/reappointment; recognize the six general competencies and their application: patient care, medical/clinical knowledge, practice-based learning and improvement, interpersonal and communication skills, professionalism, systems-based practice; Overview of the peer review process.
Communicating with your patients
Review the challenges/opportunities presented when communicating the patient’s plan of care with the patient and/ or family member(s).
The discussion will include strategies to ensure that all individuals involved with the patient’s care are communicating (sending and receiving messages) in an effective manner. Topics will include: Involving the patient in the care process-focus is one important junctures in patient care and identifying if the patient is open/ready to communicate, effects on the patient when disclosure of an adverse outcome does not occur, engaging patients in their care and addressing barriers to communication, communicating with and assisting the patient to better understand their care expectations, and identifying new opportunities to involve patients in their care.
Clinical Staff and Physician Interactions
“Clinical Staff and Physician Interactions – A Corner Stone For Patient Safety”
A scenario-driven situation will be presented for discussion that will provide participants with opportunities to identify several communication related issues including: Bullying, Chain of Command, Addressing patient care issues - patient advocate, The "whatever" syndrome, Conflicts and miscommunications, Tips for improving communication, Developing a high-reliability patient care team that speaks the same patient safety language.
Physician Office Practice Risk Management
Discuss risk reduction strategies for the physician practice .
The discussion will include: Treatment of minors, Disclosure of adverse outcomes, Responding to a subpoena, and Termination of physician-patient relationship.
Hot Topics:
Medication Safety (Pharmacology)
Discuss proactive quality improvement strategies to minimize risk related to common medication errors.
An overview of frequent and high risk medication safety events will be addressed including: Evidence-Based Practice, Quality Review, Credentialing, Staff Competency, Medication Safety, Prescription, Transcription, Dispensing, Administration, Telepharmacy, Medication Related Devices, PCA Problems and Safety, Environmental Stressors, Patient Monitoring, Patient Education, and Error Reporting and Follow-up.
Behavioral Health
Identify proactive strategies that increase patient safety and reduce risk for the behavioral health patient.
The presentation will address the following high-risk presentations and practices: Evidence-Based Practice, Quality Review Process & Findings, High-Reliability Units, Restraint and Seclusion, Falls Assessment, Environmental Safety, Elopement Precautions, Suicide Risk Assessment, Suicide Precautions, Electroconvulsive Therapy (ECT), Medication Safety, and Behavioral Presentations in the ED.
Peer Review
Discuss medical staff Peer Review and the role risk management plays in this important responsibility.
This presentation will focus on the following: Peer Review Regulatory Standards and Liability, CMS Conditions of Participation for hospitals and CAH, The Joint Commission, Peer Review Protection Laws, and Barriers to Effective Peer Review and Possible Solutions.
Red Rules
Summarize strategies for Red Rule and Red Flag implementation.
This session will describe patient safety implications for the implementation of Red Rules in a health care organization including: Selection, monitoring and, professional accountability.
Discussion will include elements of an effective Red Flag Program including: Identifying red flags, detecting red flags, responding to red flags, ensuring the program is updated, and obtaining board approval
Midlevel Management
This session will focus on the following: Defining the mid levels scope of practice, supervision of mid levels as required by state law, and managing direct and vicarious liability presented by collaboration with mid level providers. |
