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Is Your Quality of Care Being Disrupted? Effectively Dealing with the "Difficult" Practitioner
Webinar-on-Demand

WEBINAR-ON-DEMAND

Webinar-on-Demand Price $159.00
MHAIC and WCC Insureds* Only Price: $95.00

Author(s)/Presenter(s): Greg Drutchas, AB, JD
Continuing Education: 1 CME & 1.2 CNE through November 18, 2011

Availability: Available for download now
Product Code: DW091118_1A

Description

About the Author(s) / Presenter(s)

Join us for our Webinar-on-Demand featuring Greg Drutchas, AB, JD. This pre-recorded webinar can be accessed from your computer at your convenience. Webinars-on-Demand enable you to educate an unlimited number of people within your organization for one low price. An audio CD, and downloadable MP3 of the program are also available.

Program Description

The Joint Commission and other organizations are increasingly recognizing that practitioner disruption is more than a pain ... it's a problem! This important program will review some of the pitfalls of classic disciplinary measures in coping with difficult practitioners and the need to use a different approach. Practical approaches to the resolution of this issue will be highlighted.

As a result of this presentation, participants will be able to:

Describe the impact of disruptive behavior on quality and non-hostile environments.
List strategies and approaches to address a practitioner's behavior.

You will receive a confirmation e-mail with a link and instructions to view the pre-recorded Webinar and download handout materials.

What is a Webinar-on-Demand?
Webinars-on-Demand are a logistically simple way for health care providers and executives to hear national speakers and content experts address hot topics in patient safety, clinical risk reduction, regulatory and accreditation issues, and general liability trends.

Webinars-on-Demand allow participants to view a pre-recorded webinar over the Internet for sixty days. Programs can be shared within your facility. Participants can complete an on-line post-test and evaluation in order to receive continuing education credits. A confirmation e-mail will be sent following the purchase of the program that includes links to access the program, handout materials, and on-line post-test and evaluation.

The Risk Management and Patient Safety Institute wishes to take reasonable steps to ensure no individual who is physically challenged is discriminated against because of the absence of auxiliary aids and services. If special arrangements are needed please call (888) 466-4272.

Features

Webinar-on-Demand (originally recorded November 18, 2009)
1 hour program
1 CME & 1.2 CNE available through 11/18/11
Comes with online access via hyperlink for 60 days and downloadable handouts
Intermediate Level: participants with at least one year experience with this topic.
Target health care settings: All
Target audience
- Physicians
- Risk and quality managers
- Patient safety officers
- Administrators
- Nurses
- Legal counsel
- Performance improvement staff
- All other interested parties

Continuing Education Credits

The Risk Management and Patient Safety Institute is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The Risk Management and Patient Safety Institute designates this educational activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)^TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

The Risk Management and Patient Safety Institute is an approved provider of continuing nursing education by Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center�s Commission on Accreditation.

This nursing education activity offers 1.2 contact hours.

The estimated time for completion of this activity is 75 minutes. This activity was originated on November 18, 2009. Continuing education credits are available through November 18, 2011.

System requirements:

Minimum Windows Requirements - Windows 98 and higher, 400MHZ processor with 128MB RAM, 56K Internet connection
Web Browser Support - Internet Explorer 5.x and 6, Mozilla 1.6, Netscape 4.7, 7
Other Platforms Supported - Mac OSX 10.2 or higher, Linux, Solaris 8 and 9
Speakers or headphones are necessary to hear the program

Webinar-On-Demand Terms and Conditions:

Repeated viewing is allowed by the registrant and colleagues in the same organization only for 60 days from purchase. An additional invoice will be sent to you / your organization if you share the connection information and links with another organization.
Recording of RM&PSI webinars is prohibited.
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